Online Help
The recommended way to contact your tutor is by using the orange Help button found on every page of your online learning platform. This is not a live chat however we aim to respond in less than one working day.
If your query relates to a specific part of your course we recommend you use the Help button on the relevant course page. This provides the team with a link to the page you are on and will help them assist you.
Email support
We also have email support if you are unable to access the help button. Please use the following email address:
Phone support
We offer tutor phone support 5 days a week from 9 am to 5 pm in New Zealand, Australia, Ireland, and the United Kingdom. You can contact your tutor using the following numbers:
New Zealand:
0800 342 829
Australia:
1800 837 550
United Kingdom:
0800 112 0911
Ireland:
01 437 8559