1. Help Center
  2. General Questions

How do I contact my Tutor?

The recommended way to contact your tutor is by using the orange Help button found at the bottom right of every page of your course in the online learning platform.

If your query relates to a specific part of your course we recommend you use the Help button whilst you are on the relevant course page as this will help the tutor identify exactly what your query relates to.

We offer tutor phone support 5 days a week from 9 am to 5 pm:

  • Australia - Phone 1800 837 550
  • New Zealand - Phone 0800 342 829
  • United Kingdom - Phone 0800 112 0911
  • Ireland - Phone 01 437 8559

We also have email support if you are unable to access the Help button. Please use the following email address:

support@thecareeracademy.zendesk.com