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  2. General Questions

Why is my account restricted?

If your account is restricted, this will likely be due to one of the following reasons:

  • You have completed your course.
  • You have placed your course on hold.
  • You have run out of time to complete your course.
  • There has been an issue with your direct debit payments.

Please call us on the relevant number or email the Student Services team at studentservices@thecareeracademy.com to resolve your issue: