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General Questions
- How do I update my Browser?
- Can I study on my phone?
- I just purchased a course extension, when will it show on my learning platform?
- How to buy Office 365
- Whitelisting an email
- Minimum Computer Specifications
- Technical Requirements
- Re-attempting a Quiz Once Passed
- What level is my course?
- How do I access my PDF certificate if it's no longer on my Dashboard?
- I just completed one of my programs, now there is nothing on my Dashboard.
- What will happen if I don't complete my course on time?
- When I click into my course it only shows an overview of the program?
- The Role of a Tutor
- Text to Speech
- Guidelines for Online Interactions
- Using Badgr to Share Your Badges
- How to Print a Marked Assignment
- Attempting the Quiz
- I have completed the AAT Assessment of Competence, do I receive a certificate for this?
- I have failed my 3rd attempt, what do I do now?
- Where do I access my certificate?
- Can The Career Academy help me find employment?
- When will I receive my course notes?
- Why is my account restricted?
- How do I cancel my course?
- Who is my tutor?
- I can’t access my next course
- Do the colours of the badges matter?
- What is meant by ‘do your own research?’
- Can I change my e-Library password?
- How do I contact my Tutor?
- What happens if I have submitted an assignment before my completion date but my course finishes before it is marked?
- What happens if I submit the wrong assessment / file?
- Where can I find the feedback from my tutor?
- Can Tutors tell me if my assessment is correct before I upload it?
- Will I still be able to access my course once I have finished it?
- I have completed my assessment and received a ‘Pass’ grade, but my progress bar is still orange. Why is this?
- How long does it take for tutors to mark assignments?
- I have tried to reset my password but nothing has happened. Why is this?
- Can I get an extension?
- Can I download the textbooks from the e-Library?
- Why can’t I log in to the e-Library?
- I was told I would get a free tablet/travel voucher. When will I receive this?
- What can I do after I finish my course to make sure that I don’t forget what I have learned?
- My partner/friend and I are both interested in this subject. Can we do the course together?
- Will there be an exam at the end?
- Can I visit the office for classroom/one-on-one sessions?
- Can I use software other than Microsoft Office?
- What does ‘Industry Accreditation’ mean?
- How do I know that online study is the best option for me?
- How can I check my spelling and grammar?
- Can I add another course now that I have finished my first one?
- I have completed more than one course and received certificates for them, but the colours are different. Why is this?
- Can I study my course while I am abroad?
- What sort of assessments will I have to do?
- Can you write me a reference?
- Will there be any work placements?
- Which version of Microsoft Office do I need to have?
- Are your courses NZQA approved?
- How long has The Career Academy been operating?
- Do I need to meet the required word count?
- How do I allow pop-ups?
- Why can't I start my next course?
- How do I order hard copy course notes for my program?
- Have I passed my assessment?
- How do I resubmit my assessment?
- Do I have to submit my study planner?
- Progress Report
- How to Correctly Submit an Assessment
- How do I find my course due date?
- I can't log in
- How to use the e-Library?
- How to Submit an Assessment?
- How can I see my Assessment Feedback?
- How do I find my assessment?
- What is plagiarism?
- How do I find the tutor feedback for my assessment?
- Using the Career Academy e-Library
- What is Totara?
- How do I navigate my online learning platform?
- How to Unsubscribe from Totara Forums
- Emergency Action Plan (EAP)
- Have I submitted correctly?
- Is there a time limit on how long I can take to complete an assessment?
- Creating ZIP Files
- How should I reference in my assignment?