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Student Services
- I am unable to log in to my learning platform.
- Why can't I access my course?
- How do I access the courses I am enrolled in?
- How do I locate my course due date?
- I haven’t received my hard copy course notes and stationary kit.
- I enrolled into a ULLEO beauty course, when will I receive my kit?
- I want to swap my course, how do I do this?
- I have completed my course, how do I obtain my Certificate?
- I need a course extension.
- How many course extensions can I purchase?
- Can I still access the course content after I complete my course?
- I am having issues accessing the e-Library.
- I have enrolled into multiples courses. Can I place one course on hold while I complete the other?
- Can I place my course on hold?
- Do I have to wait for my course hold to be up before I can access the course again?
- How often should I study?
- I need a confirmation of enrollment letter.
- I need a confirmation of completion letter.
- How do I apply for the membership I am eligible for?
- Can I apply for Recognition of Prior Learning?
- I enrolled with OCA (Online Courses Australia) and want to cancel.
- Do I need to conduct my own research/ am I allowed to conduct my own research?