Student Services

• I am unable to log in to my learning platform.
• Why can't I access my course?
• How do I access the courses I am enrolled in?
• How do I locate my course due date?
• I haven’t received my hard copy course notes and stationary kit.
• I enrolled into a ULLEO beauty course, when will I receive my kit?
• I want to swap my course, how do I do this?
• I have completed my course, how do I obtain my Certificate?
• I need a course extension.
• How many course extensions can I purchase?
• Can I still access the course content after I complete my course?
• I am having issues accessing the e-Library.
• I have enrolled into multiples courses. Can I place one course on hold while I complete the other?
• Can I place my course on hold?
• Do I have to wait for my course hold to be up before I can access the course again?
• How often should I study?
• I need a confirmation of enrollment letter.
• I need a confirmation of completion letter.
• How do I apply for the membership I am eligible for?
• Can I apply for Recognition of Prior Learning?
• I enrolled with OCA (Online Courses Australia) and want to cancel.
• Do I need to conduct my own research/ am I allowed to conduct my own research?